The following Limited Warranty is given only to the original retail purchaser, subject to all the terms and conditions below. The Limited Warranty is non-transferable:
M2 Furniture Co. LLC, subject to all the limitations and exclusions described in these Limited Warranties, warrants manufactured products and parts against material manufacturing defects for the duration of 1 year.
General
This Limited Warranty does not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased "as is" or second-hand. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. This Limited Warranty is null and void if the furniture has been moved from the original point of delivery to the consumer.
Solid Wood Furniture: Wood Movement
For solid-wood furniture, "wood movement" refers to the natural expansion and contraction of wood due to seasonal humidity changes in the environment; even the best temperature and humidity-controlled environments will experience changes due to external conditions. Wood movement occurs across the grain and the amount and direction will vary based on the size of the wood panel, grain direction and the wood species. All furniture by M2 Furniture Co. is built to minimize the effects of wood movement although some may still occur and may not necessarily be considered a defect. For concerns of quality due to wood movement contact M2 Furniture Co. for assessment. Typical allowance for wood movement is up to 1/16" per foot across grain.
Finish
The Limited Warranty on "Finishes and all Other Furniture Products" does not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, (iv) damages resulting from any liquid, including but not limited to alcohol and water, (v) damage as a result of scratches on the finished surface. Our Commercial Grade Solid Surface Topcoat finishes are stain resistant for most liquids; however, extremely hot liquids can cause blushing of the finish, which is not a manufacturing defect. CAUTION: Any use of improper or unapproved cleaning methods can void all warranties.
Modifications to Products
This Limited Warranty does not apply to any products that have been altered by any person, dealer, or company without the express written authorization of M2 Furniture Co.
Repairs and Replacements
In the event of an approved Limited Warranty claim, M2 Furniture Co. will determine the best method for repair. Some minor repairs may be requested to be performed onsite, major repairs will need to be performed at an approved facility. If items need to be moved offsite for repair, M2 Furniture Co. will arrange for transportation to and from the repair facility. M2 Furniture Co. is not financially responsible for any negative impact due to the temporary loss of use of items throughout the repair process.
Claim procedure
To obtain warranty services, contact M2 Furniture Co. through our website (www.m2furnitureco.com) or call 1-864-468-9663.